Framgångsrik implementering av välfärdsteknologi i e-hemtjänstkommunen Nacka

Välfärdsteknologi har på senare år blivit ett allt viktigare komplement i äldreomsorgen. Äldreenheten i Nacka kommun var tidigt ute med att testa och implementera välfärdsteknologi som en självklar del av den dagliga hemtjänstverksamheten. Satsningen är framgångsrik och har bland annat resulterat i en förbättrad livskvalitet genom ökad trygghet för hemtjänstens kunder.

Anne-Lie Söderlund Enhetschef Äldreenheten Nacka kommun

Nacka kommun deltog 2011-2014 i EU-projektet Innocare, som kartlade teknikmognaden hos hemtjänstens personal och kunder. Fem hemtjänstföretag testade GPS larm, påminnelsesystem och fjärrstyrd nattlig tillsyn. Resultatet av satsningen var överlag positivt.

Bygger långsiktigt stabil plattform

Hösten 2014 bestämde sig Nacka kommun för att börja en långsiktig satsning på teknikstöd med början av 2015. Kommunen har anställt en projektledare med fokus på att implementera välfärdsteknologi, och just nu jobbar han med upphandlingsunderlaget för framtidens välfärdsteknologitjänster i kommunen. Nacka kommun har också valt att profilera sig som en e-hemtjänstkommun, vilket ytterligare bidrar till det konsekventa arbetet med att införa smart teknologi i det dagliga omsorgsarbetet.

–En viktig förutsättning för att göra en framgångsrik satsning på välfärdsteknologi i äldreomsorgen är ett konsekvent och långsiktigt politiskt stöd för satsningen. Det tar tid att etablera en stabil plattform för välfärdsteknologi både bland användarna och medarbetarna, säger Anne-Lie Söderlund, enhetschef på äldreenheten i Nacka kommun.

Konsekvent dokumentation gav gedigen kunskapsbank

Ytterligare en framgångsfaktorer är att satsningen dokumenterats löpande, vilket resulterat i en gedigen erfarenhetsbank som är till stor nytta i arbetet med att bygga upp en hållbar struktur för välfärdsteknologi. Anne-Lie Söderlund uppmuntrar dessutom gärna andra kommuner att ta del av erfarenheterna och dokumentationen via kommunen hemsida.

–Man bör ha respekt för att införandet av välfärdsteknologiska lösningar medför förändringar och kan ta tid. Det är viktigt att tekniken introduceras i den takt som verksamheten klarar, att användandet av välfärdsteknologi alltid sker på kundens villkor samt att personalen får en gedigen introduktion och handledning så de känner sig trygga med tekniken, som är ett komplement till dagens traditionella äldreomsorg och ska inte ersätta några ”händer”, säger Anne-Lie Söderlund.

Anne-Lie Söderlund,
Enhetschef Äldreenheten
Nacka kommun

Jonas Ek
Projektledare Välfärdsteknologi
E-hälsosamordnare
Sociala kvalitetsenheten
Telefon: 08-718 77 88
Mobil: 070-431 77 88
E-post: jonas.ek@nacka.se
Läs mer om oss: http://www.nacka.se/web/omsorg_stod/aldreomsorg/Sidor/default.aspx

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26 Comments on "Framgångsrik implementering av välfärdsteknologi i e-hemtjänstkommunen Nacka"

  1. Nice posts! 🙂
    ___
    Sanny

  2. Hands down, Apple’s app store wins by a mile. It’s a huge selection of all sorts of apps vs a rather sad selection of a handful for Zune. Microsoft has plans, especially in the realm of games, but I’m not sure I’d want to bet on the future if this aspect is important to you. The iPod is a much better choice in that case.

  3. If you’re still on the fence: grab your favorite earphones, head down to a Best Buy and ask to plug them into a Zune then an iPod and see which one sounds better to you, and which interface makes you smile more. Then you’ll know which is right for you.

  4. Zune and iPod: Most people compare the Zune to the Touch, but after seeing how slim and surprisingly small and light it is, I consider it to be a rather unique hybrid that combines qualities of both the Touch and the Nano. It’s very colorful and lovely OLED screen is slightly smaller than the touch screen, but the player itself feels quite a bit smaller and lighter. It weighs about 2/3 as much, and is noticeably smaller in width and height, while being just a hair thicker.

  5. Apple now has Rhapsody as an app, which is a great start, but it is currently hampered by the inability to store locally on your iPod, and has a dismal 64kbps bit rate. If this changes, then it will somewhat negate this advantage for the Zune, but the 10 songs per month will still be a big plus in Zune Pass’ favor.

  6. Between me and my husband we’ve owned more MP3 players over the years than I can count, including Sansas, iRivers, iPods (classic & touch), the Ibiza Rhapsody, etc. But, the last few years I’ve settled down to one line of players. Why? Because I was happy to discover how well-designed and fun to use the underappreciated (and widely mocked) Zunes are.

  7. Between me and my husband we’ve owned more MP3 players over the years than I can count, including Sansas, iRivers, iPods (classic & touch), the Ibiza Rhapsody, etc. But, the last few years I’ve settled down to one line of players. Why? Because I was happy to discover how well-designed and fun to use the underappreciated (and widely mocked) Zunes are.

  8. Hands down, Apple’s app store wins by a mile. It’s a huge selection of all sorts of apps vs a rather sad selection of a handful for Zune. Microsoft has plans, especially in the realm of games, but I’m not sure I’d want to bet on the future if this aspect is important to you. The iPod is a much better choice in that case.

  9. Sorry for the huge review, but I’m really loving the new Zune, and hope this, as well as the excellent reviews some other people have written, will help you decide if it’s the right choice for you.

  10. Sorry for the huge review, but I’m really loving the new Zune, and hope this, as well as the excellent reviews some other people have written, will help you decide if it’s the right choice for you.

  11. The new Zune browser is surprisingly good, but not as good as the iPod’s. It works well, but isn’t as fast as Safari, and has a clunkier interface. If you occasionally plan on using the web browser that’s not an issue, but if you’re planning to browse the web alot from your PMP then the iPod’s larger screen and better browser may be important.

  12. Between me and my husband we’ve owned more MP3 players over the years than I can count, including Sansas, iRivers, iPods (classic & touch), the Ibiza Rhapsody, etc. But, the last few years I’ve settled down to one line of players. Why? Because I was happy to discover how well-designed and fun to use the underappreciated (and widely mocked) Zunes are.

  13. The new Zune browser is surprisingly good, but not as good as the iPod’s. It works well, but isn’t as fast as Safari, and has a clunkier interface. If you occasionally plan on using the web browser that’s not an issue, but if you’re planning to browse the web alot from your PMP then the iPod’s larger screen and better browser may be important.

  14. This is getting a bit more subjective, but I much prefer the Zune Marketplace. The interface is colorful, has more flair, and some cool features like ’Mixview’ that let you quickly see related albums, songs, or other users related to what you’re listening to. Clicking on one of those will center on that item, and another set of ”neighbors” will come into view, allowing you to navigate around exploring by similar artists, songs, or users. Speaking of users, the Zune ”Social” is also great fun, letting you find others with shared tastes and becoming friends with them. You then can listen to a playlist created based on an amalgamation of what all your friends are listening to, which is also enjoyable. Those concerned with privacy will be relieved to know you can prevent the public from seeing your personal listening habits if you so choose.

  15. The Zune concentrates on being a Portable Media Player. Not a web browser. Not a game machine. Maybe in the future it’ll do even better in those areas, but for now it’s a fantastic way to organize and listen to your music and videos, and is without peer in that regard. The iPod’s strengths are its web browsing and apps. If those sound more compelling, perhaps it is your best choice.

  16. Hands down, Apple’s app store wins by a mile. It’s a huge selection of all sorts of apps vs a rather sad selection of a handful for Zune. Microsoft has plans, especially in the realm of games, but I’m not sure I’d want to bet on the future if this aspect is important to you. The iPod is a much better choice in that case.

  17. Apple now has Rhapsody as an app, which is a great start, but it is currently hampered by the inability to store locally on your iPod, and has a dismal 64kbps bit rate. If this changes, then it will somewhat negate this advantage for the Zune, but the 10 songs per month will still be a big plus in Zune Pass’ favor.

  18. Hands down, Apple’s app store wins by a mile. It’s a huge selection of all sorts of apps vs a rather sad selection of a handful for Zune. Microsoft has plans, especially in the realm of games, but I’m not sure I’d want to bet on the future if this aspect is important to you. The iPod is a much better choice in that case.

  19. This is getting a bit more subjective, but I much prefer the Zune Marketplace. The interface is colorful, has more flair, and some cool features like ’Mixview’ that let you quickly see related albums, songs, or other users related to what you’re listening to. Clicking on one of those will center on that item, and another set of ”neighbors” will come into view, allowing you to navigate around exploring by similar artists, songs, or users. Speaking of users, the Zune ”Social” is also great fun, letting you find others with shared tastes and becoming friends with them. You then can listen to a playlist created based on an amalgamation of what all your friends are listening to, which is also enjoyable. Those concerned with privacy will be relieved to know you can prevent the public from seeing your personal listening habits if you so choose.

  20. The new Zune browser is surprisingly good, but not as good as the iPod’s. It works well, but isn’t as fast as Safari, and has a clunkier interface. If you occasionally plan on using the web browser that’s not an issue, but if you’re planning to browse the web alot from your PMP then the iPod’s larger screen and better browser may be important.

  21. Fantastic blog! Do you have any suggestions for aspiring writers? I’m hoping to start my own blog soon but I’m a little lost on everything. Would you suggest starting with a free platform like WordPress or go for a paid option? There are so many choices out there that I’m totally overwhelmed .. Any ideas? Appreciate it!

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  23. Hi, I think your website might be having browser compatibility
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